These Terms form a binding agreement between you and the Company. If you do not agree to them, you may not use the Services. If you accept these Terms on behalf of a business, you confirm you have authority to bind that business.
Agently AI provides an AI sales workforce for premium service businesses, primarily aesthetic, dermatology, dental, hair and similar clinics ("Services"). The Services include:
To use the Services you must be a legally registered business, be at least 18 years old with capacity to contract, operate where the Services are lawful, and have authority to give us access to the systems and data needed to deliver the Services. We may decline any application at our discretion.
You apply through our Apply page and complete a strategy call with us. If we accept your application, you will receive a service contract setting out your fees, setup, performance commitment and contract term. Services begin once the contract is signed and the setup fee (or its first instalment) is paid.
Your one-time setup fee and monthly fee are set out in your service contract. The monthly fee covers the platform and the agents included in your contract.
Call minutes and WhatsApp messages are usage-based and are funded from a prepaid recharge wallet that you top up. We will give you an estimate of expected usage before you sign, and current balances are visible to you during the contract.
The setup fee covers agent training, dashboard configuration, integration setup and post-launch optimisation. It is non-refundable once setup work has begun, as that work has been delivered.
Our first ten (10) clients qualify as Founding Members and receive the benefits stated in their service contract, which may include a discounted monthly fee for an initial period, locked pricing for up to 24 months, and the option to pay the setup fee in two instalments. The offer closes once ten Founding Members have signed.
We may change pricing for new clients at any time. Existing clients keep the pricing in their signed contract for its term.
Before you sign, we agree with you a recovered-revenue target to be reached by day 60 of live service. The target, and how "recovered revenue" is measured (including the baseline it is measured against), are written into your service contract.
If the target is not reached by day 60, you may exit the contract with no further monthly fee obligation, as set out in your service contract. The setup fee remains non-refundable.
Your minimum contract term and renewal terms are set out in your service contract. Unless your contract says otherwise, contracts renew automatically after the minimum term unless either party gives 30 days' written notice.
You agree not to use the Services to:
Our agents are AI. They are designed to answer honestly if a caller asks whether they are speaking with an AI, and you agree not to instruct or configure any agent to deny being an AI. Where the law in your jurisdiction requires calls to be disclosed as AI or as recorded, we will include that disclosure in the agent's script.
We own all rights in the Services, including the platform, dashboard, software, prompts, scripts, system designs, calculators and methods, and any improvements to them. You receive only the rights to use the Services stated in these Terms and your contract.
You own your Client Data, including patient records, call recordings, transcripts and business data. You grant us a limited licence to use it only to provide and improve the Services for your account.
We may use aggregated, anonymised data that cannot identify you or any patient to improve the Services and create benchmarks.
Each party will keep confidential any non-public information received from the other that is marked confidential or that a reasonable person would treat as confidential. This obligation lasts for three (3) years after the contract ends.
We aim for 99.5% monthly availability, excluding scheduled maintenance, which we will announce in advance where practical. We are not responsible for interruptions caused by third-party providers (such as telecom carriers, cloud hosting or payment processors), force majeure, or other events outside our reasonable control.
To the extent permitted by law, our total liability arising from these Terms or the Services will not exceed the fees you paid us in the three (3) months before the event giving rise to the claim, and we are not liable for indirect, incidental, special or consequential losses, including lost profits or revenue.
You agree to indemnify the Company against claims arising from your breach of these Terms or the law, inaccurate information you provide, or your failure to obtain required patient consents or follow medical advertising rules.
On termination you remain responsible for fees owed up to the termination date. We will provide a full export of your Client Data within seven (7) business days of termination. Any unused usage wallet balance is handled as set out in your service contract.
We may update the Services or these Terms. We will give at least 30 days' notice of material changes by email or in the dashboard. If you do not agree, you may terminate with 30 days' notice before the change takes effect.
These Terms are governed by the laws of India. For clients outside India, mandatory local laws apply where required.
The parties will first try to resolve any dispute through good-faith discussion. If it is not resolved within 30 days, it will be referred to arbitration under the Arbitration and Conciliation Act, 1996, seated in Bengaluru, Karnataka, conducted in English by a sole arbitrator agreed by both parties. Courts in Bengaluru have exclusive jurisdiction over matters not subject to arbitration.
Questions about these Terms?
Agently AI · Affluent Marketing
Email: hello@agentlyai.in
Founder: Bipin Bopanna
Location: Mysore, Karnataka, India
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